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Remote Infrastructure Management

End User Interface Services
  • Service Desk
  • Integrated Command Center
  • Client System Engineering
  • Application Packaging
  • Client services specific tools & automation
Data Center Services
  • Windows
  • Unix / Linux
  • Storage and Backup
  • Databases
  • Hosting and DC Facility ( Internal & Third party )
  • DC Specific management and automation tools
Enterprise Network Services
  • LAN, WAN
  • Telephony
  • Network specific management and automation tools
ITSM & ITSA
  • IT Architecture & Standards
  • Tools
    • Service Management tools
    • Event Aggregation and Correlation tools
    • Enterprise Reporting (Dash board)
    • Run book Automation
    • Project Portfolio management
  • ITSM Process Consulting, Implementation & Operations
  • Service Reporting and Visibility
  • IT Information Risk & Compliance
  • Disaster Recovery & BCP

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