Solution
XRG helped the client to design, develop, test and deploy a cloud-based application to centralize their whole operations. The key features of the application are:
- End to end HR function
- Payroll
- Employee engagement
- Organization structure
- Performance management
- Employee self service
- Project management and time sheets, surveys, document management etc.
Business Challenges
The client is one of the India's fastest growing HR process outsourcing company that provides solutions to their customers across India and the US. Client approached XRG for development and maintenance of a product to support HR functions and that can work for multiple customers, thereby giving them flexibility to grow and engage with more clients. The client was facing the following challenges with the product:
- Required huge man-power to provide services to their clients
- Expensive maintenance and ongoing enhancements required
- Delays in updating the changes to statutory norms regarding providers and changes in the company policies
- Obstacles to address the increasing business demands
Client Benefits
- Increased process efficacy resulting in cost cutting and better utilization of resources
- Automated payroll, PF/retiral benefits forms, attendance, survey, HR issue tracker as well as project managements